Contact us
We're Here to Help
At caprichosemilio.shop, we believe good customer service is an important part of a positive shopping experience.
Whether you have questions about our furniture products, need assistance placing an order, want to check delivery information, or require help with a return, our customer support team is ready to assist you.
Feel free to contact us using any of the methods below.
Customer Support
Email Support
For general enquiries, product questions, order assistance, shipping information, and returns, contact us at:
Telephone Support
For direct assistance, you can reach us at:
+649914271
Live Chat Support
Need quick assistance? Our live chat support is available 24/7.
Business Hours
Our regular customer support team is available during the following hours:
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Monday – Friday: 9:00 AM – 5:00 PM
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Saturday: Closed
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Sunday: Closed
Time Zone: Central European Time (CET)
Our live chat support remains available 24/7.
How Can We Help You?
Our customer support team can assist you with:
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Product information and furniture enquiries.
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New orders and order confirmations.
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Payment-related questions.
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Shipping and delivery updates.
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Order tracking assistance.
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Return requests and procedures.
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Refund enquiries.
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General website assistance.
Shipping and Returns
We offer free standard shipping throughout Spain.
Our estimated delivery arrangements are:
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Handling time: 1–2 business days.
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Transit time: 3–4 business days.
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Total estimated delivery: 4–6 business days.
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Order cut-off time: 2:00 PM CET.
We also provide a 30-day return window and free returns for eligible purchases throughout Spain.
For complete information, please visit our Shipping Policy, Return Policy, and Refund Policy.
Get in Touch
Your questions and feedback are important to us. We aim to provide helpful responses and assist you with any concerns regarding your shopping experience.
Thank you for choosing caprichosemilio.shop. We appreciate your trust and look forward to assisting you.
Business Information
Business Name: caprichosemilio.shop
Legal Business Name: Caprichos Emilio.
Contact Number: +649914271
Business Address: C. de Mira el Río Alta, 3, Centro, 28005 Madrid, Spain
Support Email: Info@caprichosemilio.shop
Live Chat Support: 24/7
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM
Time Zone: Central European Time (CET)